Customer Stories

OUR CUSTOMERS SHARE THEIR EXPERIENCE WORKING WITH OUR TEAM

CUSTOMER STORY | Invisible Fence™

Salesforce implementation services

See how Invisible Fence adopted innovative technology to enable expansion and increase customer delight.

CUSTOMER STORY | PetSafe™

Salesforce implementation services

See how PetSafe engaged cutting-edge technology with a robust visibility to prioritize customer care.

CUSTOMER STORY – Rev-A-Shelf™

Salesforce Implementation & suppoer services

See how Rev-A-Shelf embraced technology to increase focused sales capacity and maximize customer contentment.

CUSTOMER STORY – Southeast Lineman Training Center

Salesforce implementation services

See how Southeast Lineman Training Center doubled enrollment after updating their technology to increase communication and minimize manual processes.

Our Definition of Success Is Wildly Different

“Most companies work hard for revenue, market share, and profitability. While we believe those values are important to a company’s survival, our primary definition of success drives us.”

 

KIM M. NRC ENERGY

“Nothing but respect and appreciation for Cloud Performer. We jointly agreed to tackle a project discovery deep dive as a first step to assess what it would take to standardize our decentralized instance of Salesforce and then based on optimal use integrate it with our ticketing platform. We had a session for 6 or 7 hours with the right people in the room so they could ask good questions, and a few days later I received detailed documentation and user workflow “drafts” that were near flawless. The team is knowledgeable, proactive and future-minded without judging current state limitations. It is rare these days to find a partner who cares and listens, and who does everything in their power to take the load of the project off of you. I don’t need someone to just ask me what I know and put it on paper, I need them to lead me. I truly found a partner. Based on that first critical step we are now locked in on a well-defined project and I have confidence we’ll finish our implementation on time and on budget. Thankful!”

 

Amanda J. – Herschend Family Entertainment

“Cloud Performer is by far the best consulting firm I’ve worked with over the past 15 years. They are articulate with what needs to be done, they do what they say they are going to do and they have integrity of working with an internal team. They are professional, know exactly what they are doing and extremely personable and easy to work with. I truly enjoyed getting to work with them and look forward to the next time. They are literally at the top of my list of preferred vendors.”

 

Kim M. – NRG Energy

“Having worked with a couple of SFDC consultants in the past, this has been, by far, the best experience to date. The team was professional, knowledgeable and honest every step of the way. They also helped us reign in scope so we didn’t pay for things we didn’t need! I would absolutely recommend them to other colleagues.”

 

Kristi P. – ION Geophysical

“They were so patient and kind throughout the whole process and took time to make sure we were on track”

 

Oriaku N. – Access Reproductive Care-Southeast (ARC-Southeast)

“After going through a painful consultant experience where several timelines were missed, documentation was not completed, and zero progress in 7 months, Cloud Performer was able to pick up the ball on our bug fix project and quickly identify our issues and devise and implement a solution within a month. The quoting process was clear, flexible, and we were not over promised. They have a development staff that has an advanced understanding of apex and visualforce. Furthermore, the project was well organized with clear communication on needs and questions were able to be answered quickly. I would recommend them to anyone who needs a skilled no-nonsense team. We look forward to working with this fantastic team in the future.”

 

Kelly K. – Salesforce Developer Navicure